When you bring in your watch we write down your name en telephone number/email address. You can have our business card (if desired) but you don’t get any receipt.
It’s all about confidence ;-)
Each timepiece will be checked completely. Case and belt/strap will be cleaned and put into shape. The mechanism shall be serviced the way it should be.
In most cases we make a priceoffer to repair your watch. For reparations under €35,00 (incl. VAT) we don’t make price offers. In case you refuse our offer, we charge €20,00 (incl. VAT)
All serviced timepieces get a 6 month guarantee. The servicedate is written in the caseback of your watch so you can’t loose the guarantee paper :-) What is your guarantee covering ? See here
The price offer will be communicated by SMS, e-mail or phone. Together with the price we will let you know the delivery time for the reparation of your watch.
None of the repaired watches will be tested on their waterproofness If you want we can test your watch on his waterproofness but this isn’t a guarantee for the future. If you want your watch to be waterproof again you have to stipulate this from the beginning. We will make a price offer to make it waterproof (if possible)